Accessibility

ACCESS AT TITANIC BELFAST

We're proud to be consistently recognised as industry leaders on a local, national and international level for our accessibility standards. As recognised ambassadors, we are continually working to further develop our five-star customer service by ensuring that all of our visitors' access requirements are not only fully met but exceeded.

Please see full accessibility information here.

AUTISM ASD
Those visiting Titanic Belfast with ASD can avail of a number of aids to help them get the most out of the experience and feel comfortable about seeking help from our knowledgeable staff. These include 'VIP' wristbands to let our crew know you may like assistance, a pre-visit sensory guide and the loan of ear defenders and/or black out tents. For full information please see here.

CARERS

Titanic Belfast operates a Free Carers Policy, whereby it offers a free carer ticket to any paying customer who requires essential assistance to visit our building.

Tickets can be booked online here. Please bring proof of carer status with you as you may be asked for this on arrival. Examples include Health and Social Care Trust Carer ID Card, Blue Badge, Freedom Pass, DLA letter or PIP letter.

BUILDING ACCESSIBILITY

General Access

All circulation spaces at Titanic Belfast are fully accessible as are the Titanic Experience galleries. There are some dimensional and weight restrictions on the Shipyard Ride which may mean that some wheelchairs, and all mobility scooters, will be unable to be accommodated within the accessible car.

All areas of the exhibition which have audio have integrated loop systems, visitors who wear hearing aids should switch them to the T setting.

There is seating for rest points provided all throughout the Titanic Experience.

All event spaces within Titanic Belfast can be reached via our scenic lifts from the atrium. The conference and banqueting suites on level 5 and 6 are fully accessible for wheelchair users. Additionally, we have two accessible bathrooms on the fifth floor.

Titanic Belfast is surrounded by a flagged Plaza which is fully accessible.

Parking

There are 2 levels of underground car park. Level -2 has 6 accessible spaces. Level -1 has 4 accessible spaces. Value Cabs, our taxi partner, have a number of accessible vehicles and can drop visitors off at our Taxi drop off point. Tel: +44 (0)28 9080 9080

Wheelchairs and Scooters

The circulation space within the building is fully accessible for wheelchairs. Titanic Belfast has a number of wheelchairs which can be reserved on request by contacting us in advance on +44 (0)28 9076 6386.

In conjunction with Shop Mobility, Titanic Belfast can arrange for mobility scooters to be available for the duration of your visit (subject to availability).

The Shipyard Ride
Due to dimensional and weight restrictions on the Shipyard Ride, mobility scooters unfortunately cannot be accommodated. There is a wheelchair accessible car which can accommodate one standard wheelchair at a time, wheelchairs cannot be larger than 1.0m in length.

The safety bar in each car must close to 320mm.

Please advise crew if you are pregnant.

Children under 7 years or 1.3m must be supervised. We recommend 1:2 ratio of Adults to Children. As safety bars must close to 320mm, children cannot sit on parent's or guardian's knees and must be able to sit up un-aided.

Guide Dogs and Hearing Dogs are welcome on the Shipyard Ride but at the discretion of the owners.

Bathroom Facilities

There are accessible toilet facilities in the following areas:

1 Toilet - Entrance from car parking on level -1 (Includes baby change facilities)
1 Changing Places Toilet - Entrance from car parking on level -1
1 Toilet - Atrium level
2 Toilets - Level 1
1 Toilet - Gallery One - Boomtown Belfast
1 Toilet - The Andrews Gallery
2 Toilets - Level 2
1 Toilet - Gallery Six (Includes baby change facilities)
1 Toilet - Gallery Seven
2 Toilets - Level 5 Banqueting Suites

All accessible toilets have emergency alarms and communication points which go back to a 24hr manned security room.

Changing Places Facility

There is a Changing Places facility on Level -1 at the entrance from the car park.

Changing Places are fully accessible toilets and changing rooms for individuals with additional needs, that provide sufficient space and equipment for people who are not able to use the facilities independently.

The facilities include a height adjustable changing bench, a ceiling hoist, a peninsular toilet, shower, adjustable basin and privacy screen.

Access is provided via a Radar key, if guests do not have a key but require use of the facilites, this can be requested at Visitor Services.

Facilities For Those With Hearing Loss

Titanic Belfast is designed to be a multi-sensory exhibition. Multimedia guides with BSL are available.

Facilities For Those Who Are Blind Or Partially Sighted

We have developed an audio-described audio guide that is provided free of charge to our visitors who are blind or partially sighted. These guides can be collected at Visitor Services. Guide Dogs are welcome. There is voice indication in all front-of-house lifts, hand rail extensions and contrasting floor textures. Please note that the lighting levels within some of the galleries are low and in others which have windows can be extremely bright.

SS Nomadic

SS Nomadic is situated a short distance from the main Titanic Belfast building. Access is level, however guests must cross a road and a cobbled dockside (approx. 30-40m between tarmac and flat paving, then approx. 4m from flat paving to gangway) to gain entry.

A lift on board the ship provides access to all areas, bar the Crew Space which is accessible via approx. 7-8 steps and the Flying Bridge Deck (very top deck) which has approx. 15 steps.

FURTHER ACCESSIBILITY INFORMATION

Full details on all access at Titanic Belfast are available here.

WEBSITE ACCESSIBILITY

Standards Compliance

The majority of the pages on this site are WCAG AA approved, complying with all priority 2 guidelines of the W3C Web Content Accessibility Guidelines. (http://www.w3.org/WAI/).
All pages on this site comply with the Irish National Disability Authority IT Accessibility Guidelines. (http://accessit.nda.ie/)
All pages on this site are Section 508 approved, complying with all of the U.S. Federal Government Section 508 Guidelines. (http://www.section508.gov/)
The majority of pages on this site validate as XHTML 1.0 Transitional.
All pages on this site use structured semantic markup. H1 tags are used for main titles, H2 tags for subtitles.

Images

All content images used in this site include descriptive ALT tag. Purely decorative graphics include null ALT attributes.

Visual Design

This site uses cascading style sheets for visual layout.
This site uses only relative font sizes, compatible with the user-specified "text size" option in visual browsers

Accessibility References

W3 accessibility guidelines, which explains the reasons behind each guideline.
W3 accessibility techniques, which explains how to implement each guideline.
W3 accessibility checklist, a busy developer's guide to accessibility.
Irish National Disability Authority IT accessibility guidelines.
U.S. Federal Government Section 508 accessibility guidelines.

Accessibility Software

JAWS, a screen reader for Windows. A time-limited, downloadable demo is available.
Home Page Reader, a screen reader for Windows. A downloadable demo is available.
Lynx, a free text-only web browser for blind users with refreshable Braille displays.
Links, a free text-only web browser for visual users with low bandwidth requirements

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